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Week 3 Discussion question 2

Week 3 Discussion question 2

Q Please refer to Chapter 3's Closing Case 2 (Hootsuite, pg. 139) and answer any ONE of the questions below in your initial thread before Wednesday. Then, before the end of Sunday, make the remaining THREE response posts (interact with at least TWO different classmates by either asking probing question(s), agreeing with their answers, or offering alternative points of view). Either way, your replies must be substantive and through-provoking to earn full credit for your participation. Questions: 1. Why is social media critical to business success? 2. Why is monitoring, responding, creating, and analyzing social media content critical to any business? 3. What can you do if you find from Hootsuite that several customers are complaining about your product on Facebook? 4. What types of analytics will a business want to measure for analyzing its social media content? 4 4 Unread for topic W3: Discussion Question 2:(3) View profile card for Angela Gaillard-Dever Angela Gaillard-Dever 2 minutes ago Reflect in ePortfolio Previous Next

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This week’s discussion question 2 is on Hootsuite. The question that I have chosen to explain is on social media is critical to business success. The social media platform is a special part of the business-making strategy (Author, 2018). In a business social media helps in connecting with the customers and increase awareness about the brand and boost the lead and the sales. Social media provides us the potential for business (Author, 2018). Consumers always log on to the websites daily and are exposed to the companies. By using social media a simple business can actually get attention and build awareness (Author, 2018). Social media have provided a free platform to launch a certain business page. There are few benefits of using Social media. First social media can be used in a business to get attention and build awareness (Author, 2018). Social media boost the visibility of the potential customers and letting us reach the audience in large amounts in quite less time (Author, 2018).